Catching Catch Phrases

Communication is like a game of catch.

It works well when one person is throwing (i.e. speaking) and the other is catching (i.e. listening).

It doesn’t work well when both people are throwing or just waiting their turn to throw. 

We can deepen connection and defuse defensiveness when we get better at catching whatever they throw our way.

This resource offers 2 pages with specific phrases you can use to do just that.

Practicing this skill will be the focus of one of the modules in our Giving Actionable Feedback course.